Chase Bank has also been the subject of faux emails seeking personal information, a practice known as phishing.
It you have a Chase account the subject line on the email, “Chase Online Warning #1389” will certainly grab your attention; the email is listed as from “Chase Online firstname.lastname@example.org”.
This email also does not have any Chase Bank identifying logos or fonts.
The message notes “We identified activity on your account that may be fraudulent and ask you verify the activity immediately. We have attempted to contact you via phone at the number you provided on your account and have been unable to reach you and/or left a message. If you have already responded to our phone call, please disregard this message.
For your protection, transactions on your account may be limited until you are able to verify the activity. We realize that this precaution may cause you some inconvenience; however keeping your account safe is one of our top priorities. Log on to our website to rectify this on www.chase.com/Log-in/
We need you to update your account information for your online banking to be re-activated.
Please update your billing information today by clicking here Chase Online
Please don’t reply directly to this automatically-generated e-mail message.”
The missive might seem legitimate because it offers a direct link to sign in to your account, but if you do click on www.chase.com/Log-in/ the page will not work. Naturally scammers are counting on people to click on the ChaseOnline link also referenced.
The good news is someone beat the scammers to it because if you do click through you’ll find ChaseOnline is a dead end, the page even noting “This company and website is in no way related to any financial institution.”
If you receive an email you believe is fraudulent from Chase forward it to email@example.com
Never reply to an email claiming to be from your bank, credit card carrier or the government such as Social Security. Although the recent Bank of America and Chase Bank scams did not even attempt to look legitimate, often crooks will go out of their way to make their communications look authentic.
If you are ever contacted regarding financial or personal information either online of by phone, do not reply... rather, call the number on the back of your credit card, call the bank or call a government office to determine if they are trying to contact you.