New scam is elaborate and
authentic looking but don’t fall for it!

September 16, 2015
Santa Paula News

A new scam related to obtaining your private information is hitting email inboxes and it’s one of the most elaborate and authentic looking yet.

Chase is now being targeted with the so-called “phishing” email that notifies recipients that “Note: This is a service message with information related to your Chase Online account(s).”

The rest of the message verbatim reads: This message was sent by Online Chase Online - Chase Online Online Access Suspended

We apologize for the inconvenience, but we don’t recognize the computer you have used to access your Chase Online Online Accounts the last time you logged in. 

In order to prevent an unauthorized person from accessing your accounts, we have suspended your Chase Online Online service until verification.

Why don’t you recognize my computer? 

You may have bought a new computer or are using one you haven’t previously used.

You may have changed the settings on your browser or switched to a new browser.

You may have deleted your cookies.

You may have reconfigured your computer, operating system or other software settings.

Your Internet Service Provider may have changed settings on their system.

What do I need to do? All you need to do is to follow the link below and complete our online verification process. 

Chase Settings Update

Make sure your information is correct in the quick and easy verification process. We are sorry for any inconvenience that this might have caused.

Online Chase Online & Co.

Your personal information is protected by advanced online technology. For more detailed information, view our Online Privacy Policy. To request in writing: Chase Online Privacy Operations, 451 Florida Street, Fourth Floor, LA2-9376, Baton Rouge, LA 70801”

This Chase email is pretty persuasive even for those who know never to follow a link or generate contact with such messages. Aside from some obvious hints that there is something wrong with the message — notably repeated words and phases — overall it has all the information to make a recipient believe it is authentic especially as it pertains to why a customer cannot access their account. Older computer users might find language regarding failure of third parties such as your Internet service provider changing settings might ring true. 

Of course the biggest tip off to being potentially being robbed of your identity — from credit cards to bank accounts — is receiving the notice and you are not a Chase customer.

“Phishing” emails are sent out by the thousands with the crooks relying on the law of averages to find the opportunity to steal.

Never reply to an email or for that matter a phone call asking for personal information. If you are worried about an account call the number on the back of your credit card or call your bank.





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